Concierge By Design

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Concierge by Design

Aligning Technology Enhancements With Business Goals — Your Dedicated Salesforce Support Partner

Short-term tasks (prescribed by you) + long-term strategy (with our partnership).

Our Salesforce managed services are built for growing businesses that need flexible scaling support. Whether you’re automating your first workflow or building toward AI-ready architecture, our Salesforce support partner model meets you where you are with embedded Salesforce consultants and a fractional Salesforce architect available on demand.
OUR APPROACH

[Capability + Bandwidth] On Demand

Expert support when it’s needed

Embedded Salesforce consultants and a fractional Salesforce architect ready to step in quickly when additional capability is required; from architecture guidance to day-to-day Salesforce platform optimization.

Capacity that adapts to your workload

Workloads change. Support can scale up or down depending on project demand, internal bandwidth, or hiring gaps.

Simple engagement model

Work moves forward based on real needs; without long-term retainers or rigid commitments.

PDF
Resource Guide
Concierge Services PDF
Full capability overview, engagement models & delivery framework
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How it Works

01

Health Check

Digital audit of your platform

02

Onboarding

Dedicated account manager + delivery team

03

Kick-Off

Stabilize and capture quick wins

💬
04

Ongoing Support

Continuous fixes, upgrades & advice

💰
05

Simple Billing

Clear reporting and monthly invoicing

Use Cases

1
Reporting & dashboard development
2
Workflow automation & Flow Builder
3
Calendar & scheduling logic
4
Salesforce org health audits & cleanup
5
Maintenance and advanced reports
6
Quote-to-service mapping
7
Data model optimization & field rationalization
8
Integration assistance (email, QuickBooks, softphone)
9
User training, admin support & task management
10
And many more…
Concierge Pricing

Support that scales with how you actually work

No long-term retainers. Flexible plans that adapt to your needs.

“After working with a handful of Salesforce implementors, Simpliigence is the first to have integrity with billing, be competitively priced, deliver quick turnarounds, and maintain consistently prompt communication.”

Scott Whitmore — President, Whitmore Inc
Pay-As-You-Go
For when you just need a hand, now and then.
$99/hour
  • User maintenance, small enhancements, and UI updates
  • Workflows and basic automations
  • Reporting support, troubleshooting, and data cleanup
  • Billed only for the hours you actually use
Best for teams with the occasional fix or a one-off backlog to clear.
Talk to an Architect
Unlimited Full
Our most complete plan, built for orgs where Salesforce runs the business.
$2,999/month
  • Everything in Unlimited Lite
  • Unlimited admin and enhancement requests (all sizes)
  • Advanced reporting designs and dashboards
  • Monthly business review
Best for teams with an active backlog that want admin, development, and strategic guidance in one place.
Talk to an Architect

Need something different? Let's build it around you.

Every business runs Salesforce differently. If none of these fit, tell us what you need and we'll shape a plan and a price around it. No pressure, no long sales cycle.

Month-to-month. Pause anytime. A full-time Salesforce admin runs about $120k a year. Concierge starts at $99/hour.

Delivery Team Dynamic

Backed by our global team of over 125 Salesforce experts, available across time zones and project scopes.

Build What Matters, By Design.

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