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Integration

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We offer top-tier Salesforce consulting and advisory services designed to help you achieve your business goals. Our seasoned consultants work closely with you to develop robust strategies and roadmaps tailored to your needs. We identify opportunities, mitigate risks, and outline a clear path to success, ensuring your Salesforce implementation is optimized for maximum impact.

Exploration

Advanced Integration Capabilities

Workflow Automation

Workflow Automation between Salesforce and other business tools e.g. accounting software (QuickBooks, Xero, Net Suite), ERP, or inventory systems. Apex triggers helps push real-time updates (e.g., customer details or sales orders) to MuleSoft, which then routes them to relevant external systems.
A small retail business integrates QuickBooks with Salesforce ensuring every new order in Salesforce automatically updates invoices in QuickBooks without manual entry.

Centralized Access

Centralized Access to all customer, sales, and operational data using MuleSoft; to pull data from external systems like databases, CRMs, or analytics tools and consolidate it in Salesforce for better insights.
Pull sales data from Shopify into Salesforce to gain a single view of customer behavior and sales performance.

Out-of-the-Box

MuleSoft’s pre-built connectors reduce development costs and time, which is ideal for small businesses with limited resources. Apex customizations ensure Salesforce workflows align perfectly with business-specific requirements.
Connect Salesforce with Mailchimp to automate customer email campaigns.

Real-Time Updates

For order confirmations, shipping updates, or support requests using MuleSoft to trigger external systems like SMS gateways or email servers.
A small food delivery service uses Salesforce for order tracking. Integration sends real-time SMS updates to customers via Twilio for order status.

Scalability

Salesforce-Apex-MuleSoft integration makes it easier to scale by allowing seamless addition of new tools and platforms without major overhauls. Handling growing data volumes with MuleSoft’s Bulk API support and Salesforce’s batch processing capabilities.
Adding an inventory management system to handle larger stock volumes without disrupting existing Salesforce workflows.

Customer Support

Integration between Salesforce Service Cloud and external ticketing systems like Zendesk or Freshdesk helps small businesses in provide quick resolutions by syncing customer tickets with Salesforce cases, and automate case updates across platforms using Apex and MuleSoft.

E-Commerce Operations:

Connect Salesforce with Shopify, WooCommerce, or Magento to sync product catalogs, inventory levels, and order details automatically. Combine eCommerce and Salesforce data to personalize marketing campaigns.
A small boutique integrates Salesforce for customer data and Shopify for online sales, keeping inventory levels consistent across systems, ensuring customers never order out-of-stock items.

Compliance and Security

Ensure compliance with data privacy laws like GDPR or HIPAA by using MuleSoft to handle data securely and ensure encryption during transmission and customizing Salesforce Apex logic to manage data access controls and audits.

SaaS Integration

MuleSoft, the middleware helps integrate almost all the SAAS platform you use with Salesforce, reducing the need for separate applications.
Sync Salesforce with Slack for team collaboration and real-time updates on deals or customer issues

Event-Driven Architectures

Use Salesforce Platform Events to notify MuleSoft of important changes (e.g., new leads, order status updates). MuleSoft can route these updates to marketing or operational tools for immediate action.

Salesforce Automation helps with:

Synergy among your tech stacks

No Double Entry

Automated workflows save time

Avoid human error

Greater cross-functional collaboration

Why Choose Simpliigence?

ERP Integration

Our experience integrating ERP systems such as SAP, NetSuite, Epicore makes us one of a kind in the industry to do so and do it well.

Architecture Designing

We think about the full integration of two systems who don’t talk to each other for example, Sales & Billing.

Specialized Experience

We’ve specialized ourselves in integration of QuickBooks, …. With Salesforce.

Our Salesforce Integration Services

E-Commerce Integration

Shopify, Magento, WooCommerce, BigCommerce 

HR systems Integration

Workday, ADP, BambooHR 

Payment Integration

Stripe, PayPal, Square 

Social media Integration

LinkedIn, X, Meta 

Data Warehousing Integration

Snowflake, Redshift, Google Big Query

Custom Application Integration

Custom API, Custom web services 

Project Management Integration

Jira, Asana, Trello

Communications tool Integration

Slack, Microsoft Teams, Zoom  

Document Management Integration

DocuSign, Adobe Sign, Google Drive, Dropbox 

Customer Support Integration

Zendesk, Freshdesk, ServiceNow 

Business Intelligence Integration

Tableau, Power BI, Google Data Studio 

Marketing Automation integration

Marketo, HubSpot, Pardot, MailChimp 

Financial software

QuickBooks, Xero, Sage, Intacct 

ERP integration

SAP, Netsuite, Epicore, Oracle, MS Dynamics 

Industries We Serve

Manufacturing   
Distribution
Transportation & Hospitality
Financial Services
Consumer Services 
Healthcare & Life Sciences
Professional services
High Tech
Communications & media

Get Started with Simpliigence

Ready to transform your business with Salesforce Automation? Contact us today to learn how our services can help you achieve your business goals. Our team of experts is here to guide you every step of the way, from initial consultation to implementation and ongoing support.

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