What is Salesforce Foundations?
Salesforce Foundations is a groundbreaking update that enhances your existing Salesforce CRM with comprehensive sales, service, marketing, and commerce capabilities—all powered by Data Cloud. Available in Summer ’24, this suite seamlessly integrates into your current CRM environment at no additional cost, providing a true 360-degree view of your customers.
How Will Salesforce Foundations Help You?
Unified Customer Experience
- Complete Customer View
- Streamlined Operations
- Real-Time Insights
Cost-Effective Enhancement
- No Additional Cost
- Preserve Customizations
- Flexible Implementation
Modernized User Interface
- Intuitive Navigation
- Personalized Home Experience
- Simplified Administration
Salesforce's Core Capability now unleashed
Critical factors to keep in mind
Trends with Salesforce and Simpliigence
Doing More with Less
In this video, Simpliigence and Salesforce discuss key trends driving value for businesses by building strong foundations with customers, addressing questions on challenges and solutions.
What challenges do SMBs face with manual processes and technology adoption?
> How can focusing on specific use cases lead to faster results and better adoption?
> How can businesses optimize their processes and adopt new technologies successfully?
> What role does collaboration play in ensuring smooth Salesforce implementations?
Foundations Harbour Cruise
With David Cohen, Salesforce AE
In this video, Simpliigence and Salesforce present the new features of Salesforce’s Foundations user interface, focusing on enhancements for small businesses. Topics include:
> What upgrades are included in the Pro Suite platform?
> How does the customizable homepage improve task management?
> How do integrated Cloud functionalities provide a comprehensive solution?
> What benefits do omni-channel capabilities bring to customer support?
> How can marketing tools simplify campaign creation?
Getting Started With Salesforce Foundations
Contact your Salesforce account executive
Review edition compatibility
Plan implementation strategy
Schedule team training
Begin phased rollout
Why Simpliigence is Your Trusted Partner for Salesforce Foundations?
Salesforce Foundations represents a significant evolution in CRM capability, offering enhanced functionality, improved user experience, and deeper customer insights—all while maintaining cost efficiency. By carefully planning your implementation and leveraging available resources, your organization can maximize the benefits of this comprehensive suite of capabilities.
Watch out for user adoption rates, customer satisfaction improvements, process efficiency gains, data unification progress, and ROI, to get a clear picture of Salesforce Foundations impact and value.