What is Salesforce Foundations?

Salesforce Foundations is a groundbreaking update that enhances your existing Salesforce CRM with comprehensive sales, service, marketing, and commerce capabilities—all powered by Data Cloud. Available in Summer ’24, this suite seamlessly integrates into your current CRM environment at no additional cost, providing a true 360-degree view of your customers.

How Will Salesforce Foundations Help You?

Unified Customer Experience

Complete Customer View
Streamlined Operations
Real-Time Insights

Cost-Effective Enhancement

No Additional Cost
Preserve Customizations
Flexible Implementation

Modernized User Interface

Intuitive Navigation
Personalized Home Experience
Simplified Administration

Take Your First Step with Salesforce Foundations

Start Here

Salesforce's Core Capability now unleashed

Critical factors to keep in mind

Technical Requirements

A compatible Data Cloud license is needed, along with a review of architecture considerations for multiple orgs and an assessment of current customizations.

Regional Availability

Marketing features vary by region, with Commerce Pay Now unavailable in India, Brazil, and Japan; contact a Salesforce representative for regional specifics.

System Limitations

Review edition-specific allocations, consider data storage requirements, and assess API limits and usage.

Trends with Salesforce and Simpliigence

Doing More with Less

In this video, Simpliigence and Salesforce discuss key trends driving value for businesses by building strong foundations with customers, addressing questions on challenges and solutions.

What challenges do SMBs face with manual processes and technology adoption?
> How can focusing on specific use cases lead to faster results and better adoption?
> How can businesses optimize their processes and adopt new technologies successfully?
> What role does collaboration play in ensuring smooth Salesforce implementations?

Foundations Harbour Cruise

With David Cohen, Salesforce AE

In this video, Simpliigence and Salesforce present the new features of Salesforce’s Foundations user interface, focusing on enhancements for small businesses. Topics include:

> What upgrades are included in the Pro Suite platform?
> How does the customizable homepage improve task management?
> How do integrated Cloud functionalities provide a comprehensive solution?
> What benefits do omni-channel capabilities bring to customer support?
> How can marketing tools simplify campaign creation?

Scott Murray

Senior Director, Simpliigence

Leading sales to success—let’s connect!

" Senior Director with over 8 years of expertise in Salesforce, driving revenue growth and building high-performing sales teams. Skilled in utilizing Salesforce and strategic insights to deliver exceptional client outcomes and foster long-term success across diverse industries"

Getting Started With Salesforce Foundations

Step - 1

Contact your Salesforce account executive

Step - 2

Review edition compatibility

Step - 3

Plan implementation strategy

Step - 4

Schedule team training

Step - 5

Begin phased rollout

Resource Blogs & Videos

Why Simpliigence is Your Trusted Partner for Salesforce Foundations?

Salesforce Foundations represents a significant evolution in CRM capability, offering enhanced functionality, improved user experience, and deeper customer insights—all while maintaining cost efficiency. By carefully planning your implementation and leveraging available resources, your organization can maximize the benefits of this comprehensive suite of capabilities.

Watch out for user adoption rates, customer satisfaction improvements, process efficiency gains, data unification progress, and ROI, to get a clear picture of Salesforce Foundations impact and value.