Keep all the information about leads, customers and sales all in one place. Salesforce Sales cloud is an integrated platform that incorporates marketing, lead generation, sales, customer service and business analytics. Features include
- Contact Management
- Lead & Opportunity Management
- Territory Management
- Sales Collaboration and forecasting
- Reports & Dashboards
Salesforce Service Cloud is customer service software that helps to make customer support quick and efficient.
- Case Management
- service console
- Knowledgebase
- Self Service
- Field Service
- Live Chat
Salesforce Community Cloud is an online social platform for companies to create branded online communities connecting customers, employees, and partners with each other. It provides them the records and data they need to accomplish their work efficiently.
- Dealer management
- Customer management
- Partner Community Management
- Community Data Sharing
- Chatter Collaboration